Delivery & Return Policy
Effective Date: 25/03-2025
Thank you for shopping with Ebin Cart. We are committed to providing a smooth delivery experience and a simple return process.
🚚 Delivery Policy
1. Order Processing
Orders are processed within [1–3 business days] after payment confirmation.
Orders are not processed on weekends or public holidays.
2. Delivery Time
Estimated delivery times:
- Standard Delivery: [4–8 business days]
- Express Delivery (if available): [2–5 business days]
Delivery times may vary depending on location and external factors.
3. Shipping Charges
Shipping fees are calculated at checkout.
Free shipping may be offered during special promotions.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.
🔄 Return Policy
1. Return Eligibility
You may request a return within 2 days of receiving your order.
Items must be unused, in original packaging, and in the same condition as received.
2. Non-Returnable Items
The following items cannot be returned:
- Personal care items
- Undergarments
- Final sale or clearance items
- Customized products
3. Refund Process
Once we receive and inspect the returned item, we will notify you of approval or rejection.
Approved refunds will be processed within [5–10 business days] to the original payment method.
4. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within [48 hours] with photos and order details.
📩 Contact Us
For delivery or return inquiries, please contact:
Email: [email protected]
Thank you for choosing Ebin Cart. We appreciate your trust and support!
